Studio Policies Hover over each heading below to read more about Rhythm Dance Center's policies DUE TO COVID-19 Rhythm Dance Center is following all government regulated health and safety protocols for our summer programs. All staff members will be temperature checked upon arrival to the studio. Drop off: Dancers will be welcomed by an RDC staff member. No parents/family of dancers ages 5 and up are to enter the facility to observe classes. Dancers age 3 and 4 are able to have 1 parent/guardian accompany them into the studio. Masks must be worn when entering, going between studios, and when using the bathroom. Dancers may remove their masks when in the studio room. Dancers must come dressed for class and with minimal belongings. Personal items will be brought into the studio rooms. The change rooms will be off limits. Breaks will be scheduled between classes to ensure staggered arrival and departure times. This also allows time for cleaning of high touch areas between classes. Studio floors are taped to enforce proper distancing and floor markers throughout common areas are placed for flow and distancing. No partnering work will be conducted in classes. Dance rooms, common areas, bathrooms and door handles will be cleaned frequently. A full cleaning and disinfecting of the studio will be conducted at the end of each night. Hand sanitizer will be available upon entry into the facility, as well as in each studio and throughout common areas. Thank you for your cooperation in keeping our dance family safe! General Policies General Policies Students are required to wear the proper class attire and hair must be tied back securely for each class. No jewelry is to be worn in any classes. (Please refer to RDC Dress Code for suitable attire in each class). Students should arrive at least 15 mins prior to their first scheduled class to be warm up and stretch. Students that arrive late disrupt the class in progress and do not get the proper warm up which can cause injury. No gum or cell phones are allowed in any classes or in the change room. Food is to be consumed in the kitchen, please refrain from taking food outside the kitchen area. Please do not interrupt classes once in progress. If there is a concern please approach your students' teacher or the director outside of class time. Tuition & Refunds Tuition & Refunds Tuition is due in full by March 31st. You can choose to make your full payment at registration or proceed with a monthly payment plan with a credit card on file (must be provided at time of registration). You can make additional payments on your parent portal as you wish, however if no payment is made in the portal a credit card monthly payment will automatically be processed. Students have the option to withdraw from a class prior to October 31st. A refund will be issued for the tuition paid minus any classes attended. If a withdraw from a class occurs after October 31st there will be no refund issued. Personal Property Personal Property Be sure to label your belongings. RDC provides students with lockers for safety of person items, however Rhythm Dance Center is not held responsible for any lost or stolen items. We recommend not bringing money or valuables to the studio. Items will be placed in the lost and found bin at the end of each night. The lost and found items will be taken to Goodwill once the season is finished, so please remember to check periodically for lost items. Missed Classes Missed Classes It is understood that on occasion classes need to be missed, however it is important you attend your regularly scheduled class to continue to build on your skill and development. There will be NO refund for missed classes. There will be NO make up class offered. Class Cancellation Class Cancellation The studio reserves the right to combine or cancel a class in the event of low attendance. The studio reserves the right to cancel classes due to inclement weather. If classes are cancelled due to weather, there is NO makeup class offered and NO refunds. Returned Cheques Returned Cheques Any declined credit cards must be replaced immediately with a new form of payment covering the full amount owing. There will be an administration charge of $5.00 applicable for a declined credit card. Recital & Costume Policies Recital & Costume Policies Each student has the option to participate in a recital dance per class they participate in (with the exception of technique and pointe classes). The costume and song for the recital routine will be selected by the instructor. Costume costs are in addition to class fees. Costume fees are due in November/December. Parents are required to purchase tickets for the year end show which are in addition to class fees. Recital costumes are paid for in advance and once ordered cannot be cancelled or returned. Recital costumes are not custom made, they are sized to fit the average person of that size. For young children still growing we typically leave 1"-2" for "growing room". Many costumes arrive with some alterations or attachments needed. It is the parent's responsibility to ensure these alterations or attachments are completed prior to picture day. Outstanding Fees Outstanding Fees Families that have an outstanding account balance will not be permitted to register until all fees are paid in full. Placement Placement Students will be placed in classes that are most appropriate for their age and ability. It is important that students do not advance too rapidly, missing important training along the way. Class instructors and the director will decide proper placement. Siblings Siblings We understand the need to bring siblings to the studio, please supervise them so that classes and parents viewing classes are not interrupted or disturbed.